Consultation & Support

The Illinois REDCap team provides a variety of resources and support for Illinois investigators. All users receive a monthly newsletter with workshop dates, office hours, software updates, and useful REDCap tools and functions.

Meet the IHSI REDCap team

Michelle Lore

REDCap Application Manager

Fatima Ahmed

Assistant Research Biostatistician

Gillian Snyder

Senior Director for Research and Core Development

At your service

We are here as a resource for you. We are happy to answer your questions over email or to set up virtual consultations via Skype or Zoom. Please contact us at

You may also explore the various documents, videos, and demonstrations available on our website.

Project Build Services

The Illinois REDCap team is now able to provide project build services for an hourly rate. In addition to building a REDCap project, the team can provide testing, automatic survey invitation formatting, project documentation and instructions, and research team training.

Learn more

Remote office hours

Sign up for remote office hours with a member of the IHSI REDCap team.

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Illinois REDCap is administered by the Interdisciplinary Health Sciences Institute (IHSI). The IHSI REDCap team’s responsibilities include, but are not limited to, granting users access, providing general and specialized user support, and processing Move to Production requests. 

Illinois REDCap is powered by partners at Research IT-Technology Services, who monitor security of the application and perform routine updates. 

The IHSI REDCap team also works closely with partners at the University Library to facilitate education and training.

Let the REDCap Team build your project.

Build Services

Access documents, checklists, and how-tos.

Support Docs

Get answers to commonly asked questions.


View required and optional training videos.

Training Videos